Help Desk Analyst jobs in Victoria, BC

Manager, IT Customer Care & Help Desk BC Ferries – Victoria, British Columbia, Canada. Dec ember 7 , 2025. Job Description The O pportunity Are you a dynamic IT leader ready to make a measurable impact? We’re looking for a Manager, IT Customer Care & Help D esk to provide day-to-day guidance and leadership to a team of IT professionals, driving continuous improvement in IT services and...

A local tech firm in Victoria is hiring for a help desk position requiring 1-2 years of experience. Responsibilities include providing user assistance, setting up equipment, and handling customer service inquiries. Candidates should have a relevant education background and a client-focused attitude. The position demands strong communication skills and the ability to multitask in a fast-paced...

Our valued Public Sector client requires a Senior Business Analyst to help develop and implement an enforcement and evidence management system for a large federal project. Must Have: Business Analysis certification (IIBA, PMI, etc.) Experience working within an Agile environment Experience working with a Case Management System (CMS) Experience working with Microsoft Power Platform Experience...

A technology services provider in Victoria is looking for a Service Desk Analyst to provide quality customer support for IT-related issues. You'll perform diagnostics, manage tickets, and collaborate with teams to resolve incidents. Candidates should have at least 1 year of Service Desk experience, proficiency in Windows and MS Office, and strong analytical skills. The role offers a flexible...

POSITION DESCRIPTION Data entry – handling sensitive data within various systems Verify accuracy of steps completed by other team members Handling Onboarding/Off boarding procedures Manage request queue and monitor aging tickets and provide status updates and follow-up Assist with backlogged tickets Assist with MS office products The position is based in Victoria (Client...

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates. At ICBC, we strive...

​ Discovery Community College has an onsite/in-person opportunity available in the Surrey Campus for the right individual. Discovery Community College offers a truly close-knit team of people who are passionate about changing lives. As a member of this team, you will Discover all the best of Community, in both work and life. About the Role: We are seeking a dedicated Help Desk Administrator...

Job Description The Service Desk Analyst, I serves as a Level 2 escalation point for the SGS Global Service Desk. Under moderate supervision acts as an expert for diagnosis and resolution of advanced technical issues with SGS Standard and Laboratory specific PC hardware, software, or network/communications tools & connectivity. • Tracks, monitors, documents and communicates with end-users for...

The Technical System Analyst maintains operational excellence of Seaspan Ferries’ Operational Technology (OT) and the infrastructure and hardware supporting its Information Technology (IT), such as access control and CCTV systems. Working closely with team members and directly supporting end users, the Technical System Analyst responds to user needs while determining appropriate urgency and...

Join to apply for the Workstation Support Analyst role at BC Pension Corporation . Classification: Information Systems R18 Salary Range: $64,123.59 to $72,674.35 per annum Union/Excluded: BCGEU Security Screening: Required Job Type: Regular full time Additional Info: An eligibility list to fill future vacancies may be established. Testing may be required. Lesser qualified applicants may...

IM/IT Support Analyst (Anticipatory) Reference number: RSN24J-013784-000861 Selection process number: 2024-RSN-EA-CMSS-624325 Natural Resources Canada - Corporate Management and Services Sector - Chief Information Officer Branch Calgary (Alberta), Devon (Alberta), Edmonton (Alberta), Sidney (British Columbia), Vancouver (British Columbia), Victoria (British Columbia), Fredericton (New...

ABOUT US British Columbia Investment Management Corporation (BCI) offers an exceptional opportunity to work at a world-class organization while living in a west coast setting. With $295.0 billion of gross assets under management, as of March 31, 2025, British Columbia Investment Management Corporation (BCI) is the provider of investment management services for British Columbia’s public sector...

Who we are We are a bunch of people who really care about agriculture, food and the challenges facing farming. We want to help farmers with data driven decision making to help nature feed a growing population. Join our team of expert engineers, agronomists, entomologists, crop researchers, and data scientists who are continually conducting research to help drive innovation in...

Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us. Position Overview Reporting to the Manager,...

About Us We’re a fast-growing software development agency that helps service-based businesses across the U.S. scale and streamline operations with tailored technology solutions. Our team values ownership, innovation, and building long-term partnerships with clients. Role Overview We’re looking for a Business Analyst who’s passionate about technology, process optimization, and client...

SENIOR ANALYST, MEDIA ANALYTICS Summary of Position: The Senior Analyst, Media Analytics will leverage data to drive insights and support strategy for MODCO’s portfolio of clients. This role will contribute to the day-to-day requirements of the Analytics Team and will work closely with media supervisors and directors, as well as Technical Development, SEO, and Paid Media teams. The Senior...

Jr. Compliance Analyst to support compliance testing for mutual funds for a large insurance client - 2 Roles - 1 Bilingual (French/English) and 1 English Only Duration: End of Dec (possibility of extension) Location: Remote Branch Examiner is responsible for performing ongoing and periodic analysis and supporting the Market Conduct Audit (MCA) program for various distribution channels. The...

Position Description Ready to join an outstanding team culture that cares about diversity, inclusion, and responsibility and provides freedom to innovate and influence decisions? CGI is more than just an IT company; be part of a team that supports the local community with the ability to draw on global best‑in‑class talent. Benefits include a share purchase program, profit sharing, wellness...

A community college in Langford is seeking a Help Desk Administrator and Registration Coordinator to support student enrollment and technical troubleshooting. This full-time role offers a salary range of $47,000 to $50,000 and responsibilities include managing inquiries, assisting with registration processes, and providing IT support. Ideal candidates will have a high school diploma, strong...

A leading transportation services company in Victoria, BC is seeking a Manager, IT Customer Care & Help Desk to lead IT teams and enhance customer service. The ideal candidate will have a strong background in IT leadership, managing service desk operations, and developing strategic IT solutions. Ideal candidates will have an ITIL V4 certification and relevant experience in IT management. This...