Help Desk Team Lead - Network Operations Center (copy)
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K Group Companies
Grand Rapids
Overview Help Desk Team Lead – Network Operations Center Overview: The Help Desk Team Lead serves as a Service Delivery Coordinator and the operational lead for the help desk team, ensuring service excellence while actively developing the technical support team. This role is responsible for maintaining queue health, resolving high-priority escalations, and serving as the primary liaison for... |
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3 hours ago
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