Help Desk Analyst jobs in Halifax, NS

Help Desk Analyst (CREQ ) Skill: Help Desk Analyst Key Responsibilities - Work on user provisioning across 8 applications. - Process user addition requests. - Run reports from UI. - Track ticket requests and close them timely. Qualifications - 2 to 3 years of experience. - Good communication skills. - Operations experience. - Experience in ticket creation and management. About Us Virtusa...

A cyber security firm in Canada is seeking a Help Desk Analyst to deliver IT support to users and ensure smooth operations in a dynamic environment. This fully remote position requires hands-on experience in Microsoft 365 and excellent communication skills. Responsibilities include troubleshooting technical issues, managing support tickets, and collaborating with senior IT staff. The ideal...

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with...

Join our team as a Claims Processing Help Desk Associate, where your dedication to customer satisfaction and keen analytical skills will help streamline our claims processes. In this pivotal role, you will be the go-to expert for customers seeking assistance, ensuring every interaction is handled with professionalism and empathy. Your contributions will directly impact the overall claims...

A technology support company is seeking a Bi-lingual Help Desk professional in Halifax to provide Level 1 technical support. Primary responsibilities include managing inbound support requests across various channels, troubleshooting hardware and software issues, and maintaining accurate documentation. Ideal candidates should possess excellent communication skills and a basic understanding of...

A managed IT services provider is seeking a Level 1 Support Desk Technician in Vancouver. This full-time role involves providing technical support for various IT issues and ensuring client satisfaction. The ideal candidate will have a background in computer science and at least 3-5 years of technical support experience. This position offers a competitive salary between $55,000 - $65,000, along...

A leading IT solutions provider in Red Deer, Canada, is seeking a Support Specialist to enhance client satisfaction through effective technology solutions. The ideal candidate will have experience in IT/MSP environments, supporting a range of systems including Microsoft Windows and Office 365. Responsibilities include configuring and deploying equipment, troubleshooting issues, and assisting with...

The Deal Desk is a centralized, corporate Revenue Operations function responsible for governing non‑standard, high شعفر value commercial deals across PointClickCare. The team partners closely with Sales, Finance, Legal, and Executive Leadership to ensure pricing, billing, and contractual decisions balance customer flexibility with disciplined financial standards. This role operates as a senior...

GitLab is an open‑core software company that develops the most comprehensive AI‑powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations,...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a...

A major Canadian pension plan is seeking an Analyst for their Service Desk team on a 14-month contract. The role involves handling end user requests and ensuring proper operation of computing technologies. Candidates should have a post-secondary degree or diploma, preferably some experience in IT support, and a strong customer service orientation. The expected salary ranges from $62,000 to...

A innovative tech firm in Montreal is seeking a Deal Desk Analyst to support their sales team through the Quote to Cash process. This role involves advising on complex pricing strategies, managing Salesforce data, and facilitating internal approvals. The ideal candidate will have a Bachelor’s degree in business or finance, coupled with 2+ years of relevant experience. A strong focus on analytical...

A leading Canadian financial institution is seeking Tech Support Analysts to join their Technology Service Desk in Montreal. This role requires bilingual communication skills (English and French) and offers work from home flexibility. Respond to technical needs of colleagues, resolve basic issues, and enhance service efficiency. An ideal candidate will possess strong analytical skills and...

A tech solutions company is seeking an IT Service Desk Analyst based in Toronto. This flexible role requires you to manage technical operations, ensuring users can successfully complete their business tasks. Responsibilities include managing end-user accounts, installing hardware, and collaborating with vendors. The ideal candidate has 2+ years of experience in IT operations and familiarity with...

A global IT consulting firm located in Canada is seeking a Service Desk Analyst to provide Level 1 IT support. This role requires quality customer service and technical troubleshooting skills, along with proficiency in Windows and MS Office Suite. Candidates should have at least one year of relevant experience or education. The position offers a competitive salary range of $40,000-75,000 and...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from CyberClan Human Resources at Ex-Accenture, Ex-PwC, Ex- KPMG Help Desk Analyst - JOB DESCRIPTION Established in 2006, CyberClan’s carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global...

The Bi-lingual Help Desk role is responsible for providing Level 1 technical support to users through multiple channels, ensuring timely resolution of issues related to personal computer hardware, software, and peripherals. This position requires strong communication skills, troubleshooting abilities, and adherence to defined service levels. Key Responsibilities - Manage inbound requests for...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a...

A leading healthcare technology company in Canada is looking for a Senior Analyst to join its Deal Desk team. The Senior Analyst will be responsible for financial analysis and deal structuring for complex, non-standard commercial deals. This role requires strong analytical skills and the ability to provide clear recommendations to senior stakeholders. The successful candidate will work closely...

A global IT services provider is seeking a Help Desk Analyst in Halifax, Canada. The role includes user provisioning across multiple applications, managing ticket requests, and generating reports. Candidates should have 2 to 3 years of experience in a help desk role with strong communication skills. This position allows for contributions to innovative solutions that drive business efficiency and...