Help Desk Analyst jobs in Quebec, QC

A cyber security firm in Canada is seeking a Help Desk Analyst to deliver IT support to users and ensure smooth operations in a dynamic environment. This fully remote position requires hands-on experience in Microsoft 365 and excellent communication skills. Responsibilities include troubleshooting technical issues, managing support tickets, and collaborating with senior IT staff. The ideal...

Join our team as a Claims Processing Help Desk Associate, where your dedication to customer satisfaction and keen analytical skills will help streamline our claims processes. In this pivotal role, you will be the go-to expert for customers seeking assistance, ensuring every interaction is handled with professionalism and empathy. Your contributions will directly impact the overall claims...

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience. Job Description: Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools, and/or email. The Help Desk...

A leading company is seeking a Help Desk Technician to provide exceptional client support. This role involves managing technical issues, dispatching resources, and ensuring timely resolution of requests. Candidates should possess strong troubleshooting skills and be bilingual in English and French. A background in IT support and excellent communication abilities are essential for success in this...

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with...

A managed IT services provider is seeking a Level 1 Support Desk Technician in Vancouver. This full-time role involves providing technical support for various IT issues and ensuring client satisfaction. The ideal candidate will have a background in computer science and at least 3-5 years of technical support experience. This position offers a competitive salary between $55,000 - $65,000, along...

Une entreprise clé de la chaîne d'approvisionnement recherche un Technicien D'assistance Informatique pour fournir un support informatique aux employés des terminaux portuaires au Canada. Le candidat idéal possède un DEP, DEC ou AEC en informatique et une expérience en diagnostic et maintenance. La maîtrise de Microsoft 365, Windows 11, ainsi que d'autres outils techniques est requise. Ce poste...

A leading emergency services provider is seeking a Technical Customer Support representative in Capitale-Nationale, Quebec. This temporary role involves providing technical support, managing customer interactions, and troubleshooting issues. Candidates should have experience in customer service and a willingness to work flexible shifts in a 24/7 environment. The starting salary ranges between $20...

A leading IT solutions provider in Red Deer, Canada, is seeking a Support Specialist to enhance client satisfaction through effective technology solutions. The ideal candidate will have experience in IT/MSP environments, supporting a range of systems including Microsoft Windows and Office 365. Responsibilities include configuring and deploying equipment, troubleshooting issues, and assisting with...

The Deal Desk is a centralized, corporate Revenue Operations function responsible for governing non‑standard, high شعفر value commercial deals across PointClickCare. The team partners closely with Sales, Finance, Legal, and Executive Leadership to ensure pricing, billing, and contractual decisions balance customer flexibility with disciplined financial standards. This role operates as a senior...

A major Canadian pension plan is seeking an Analyst for their Service Desk team on a 14-month contract. The role involves handling end user requests and ensuring proper operation of computing technologies. Candidates should have a post-secondary degree or diploma, preferably some experience in IT support, and a strong customer service orientation. The expected salary ranges from $62,000 to...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a...

A leading banking institution in Ottawa is looking for an Analyst – End User Technical to provide support for application and hardware incidents. The role requires strong troubleshooting skills, a 2-year college degree in Computer Technology, and a minimum of 2-4 years' experience in a help desk environment. Bilingual capability in English and Canadian French is essential. The position offers...

Our client is seeking a Service Desk Analyst to respond to and diagnose problems through discussions with their end users. This includes problem recognition, research, isolation, and resolution steps. The Service Desk team supports the employees with various technical needs including both hardware and software. As a service desk analyst, you will be responsible for enhancing the end-user...

GitLab is an open‑core software company that develops the most comprehensive AI‑powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations,...

A innovative tech firm in Montreal is seeking a Deal Desk Analyst to support their sales team through the Quote to Cash process. This role involves advising on complex pricing strategies, managing Salesforce data, and facilitating internal approvals. The ideal candidate will have a Bachelor’s degree in business or finance, coupled with 2+ years of relevant experience. A strong focus on analytical...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from CyberClan Human Resources at Ex-Accenture, Ex-PwC, Ex- KPMG Help Desk Analyst - JOB DESCRIPTION Established in 2006, CyberClan’s carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global...

A technology solutions provider in Ottawa is looking for a Service Desk Analyst to enhance the end-user experience through technical support. Responsibilities include diagnosing issues, providing Level 1 and Level 2 support, and maintaining IT service management processes. Candidates should have 1-3 years of help desk experience, knowledge of Microsoft OS and hardware troubleshooting, as well as...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a...

A leading healthcare technology company in Canada is looking for a Senior Analyst to join its Deal Desk team. The Senior Analyst will be responsible for financial analysis and deal structuring for complex, non-standard commercial deals. This role requires strong analytical skills and the ability to provide clear recommendations to senior stakeholders. The successful candidate will work closely...