Help Desk Analyst jobs in Hamilton, ON

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Remote

Remote Help Desk Analyst - Microsoft 365 & IT Support

CyberClan
Hamilton

A cyber security firm in Canada is seeking a Help Desk Analyst to deliver IT support to users and ensure smooth operations in a dynamic environment. This fully remote position requires hands-on experience in Microsoft 365 and excellent communication skills. Responsibilities include troubleshooting technical issues, managing support tickets, and collaborating with senior IT staff. The ideal...

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2 hours ago
Remote

Claims Processing Help Desk Associate

Treasure's Academy LLC
Hamilton

Join our team as a Claims Processing Help Desk Associate, where your dedication to customer satisfaction and keen analytical skills will help streamline our claims processes. In this pivotal role, you will be the go-to expert for customers seeking assistance, ensuring every interaction is handled with professionalism and empathy. Your contributions will directly impact the overall claims...

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2 hours ago
Hybrid

Hybrid Help Desk Technician — Critical Care IT Support

Ornge
Hamilton

A healthcare coordination organization in Hamilton seeks a Help Desk Technician to provide technical support for critical applications. This role requires strong troubleshooting skills and experience with hardware and software systems. Ideal candidates will have a background in IT support and a passion for helping others in a hybrid work environment. Join a team dedicated to uplifting the lives...

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2 hours ago
Hybrid

Hybrid IT Pro: Help Desk & Field Tech — Remote-Ready

Power Recruitment
Hamilton

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with...

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2 hours ago

Remote IT Help Desk Technician — Grow Your Career

Powergroup Resources
Hamilton

A managed IT services provider is seeking a Level 1 Support Desk Technician in Vancouver. This full-time role involves providing technical support for various IT issues and ensuring client satisfaction. The ideal candidate will have a background in computer science and at least 3-5 years of technical support experience. This position offers a competitive salary between $55,000 - $65,000, along...

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2 hours ago

Information Technology Help Desk

Helus Pharma
Hamilton

Helus Pharma (NASDAQ: HELP) is a late-stage neuropsychiatry company dedicated to revolutionizing mental healthcare. Through the development of innovative next-generation therapeutics, Helus Pharma aims to address the significant unmet needs of people affected by depression, anxiety, and other mental health conditions. Founded in 2019, the company operates in Canada, the United States, the United...

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2 hours ago

IT Support Pro | Onsite & Remote Help Desk Expert

Bulletproof Networks Inc.
Hamilton

A leading IT solutions provider in Red Deer, Canada, is seeking a Support Specialist to enhance client satisfaction through effective technology solutions. The ideal candidate will have experience in IT/MSP environments, supporting a range of systems including Microsoft Windows and Office 365. Responsibilities include configuring and deploying equipment, troubleshooting issues, and assisting with...

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2 hours ago

(US) Senior Analyst, Revenue Operations - Deal Desk

PointClickCare
Hamilton

The Deal Desk is a centralized, corporate Revenue Operations function responsible for governing non‑standard, high شعفر value commercial deals across PointClickCare. The team partners closely with Sales, Finance, Legal, and Executive Leadership to ensure pricing, billing, and contractual decisions balance customer flexibility with disciplined financial standards. This role operates as a senior...

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2 hours ago
Remote

Deal Desk Analyst New Remote - Ontario, Canada

Twilio
Hamilton

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a...

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2 hours ago

Service Desk Analyst - 14-Month Contract (Remote/Onsite)

OMERS
Hamilton

A major Canadian pension plan is seeking an Analyst for their Service Desk team on a 14-month contract. The role involves handling end user requests and ensuring proper operation of computing technologies. Candidates should have a post-secondary degree or diploma, preferably some experience in IT support, and a strong customer service orientation. The expected salary ranges from $62,000 to...

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2 hours ago

Deal Desk Analyst - Canada

GitLab
Hamilton

GitLab is an open‑core software company that develops the most comprehensive AI‑powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations,...

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2 hours ago

Deal Desk Analyst: Remote Pricing & CRM Strategy

Poka EN
Hamilton

A innovative tech firm in Montreal is seeking a Deal Desk Analyst to support their sales team through the Quote to Cash process. This role involves advising on complex pricing strategies, managing Salesforce data, and facilitating internal approvals. The ideal candidate will have a Bachelor’s degree in business or finance, coupled with 2+ years of relevant experience. A strong focus on analytical...

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2 hours ago

Remote Service Desk Analyst (Contract)

OMERS / Oxford Properties Group
Hamilton

A leading pension plan organization located in Toronto is seeking an Analyst for their Service Desk on a 14-month contract to provide end-user computing support. The ideal candidate will be responsible for prioritizing and resolving user incidents, ensuring timely and effective resolution. Applicants should have a post-secondary degree and customer service experience, preferably in a service desk...

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2 hours ago
Remote

Bilingual IT Support Analyst — Remote Service Desk

Rbc
Hamilton

A leading Canadian financial institution is seeking Tech Support Analysts to join their Technology Service Desk in Montreal. This role requires bilingual communication skills (English and French) and offers work from home flexibility. Respond to technical needs of colleagues, resolve basic issues, and enhance service efficiency. An ideal candidate will possess strong analytical skills and...

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2 hours ago
Hybrid

Hybrid IT Service Desk Analyst | Remote/On-site (Canada)

Vena Solutions
Hamilton

A tech solutions company is seeking an IT Service Desk Analyst based in Toronto. This flexible role requires you to manage technical operations, ensuring users can successfully complete their business tasks. Responsibilities include managing end-user accounts, installing hardware, and collaborating with vendors. The ideal candidate has 2+ years of experience in IT operations and familiarity with...

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2 hours ago
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Hybrid

Help Desk Analyst

CyberClan
Hamilton

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from CyberClan Human Resources at Ex-Accenture, Ex-PwC, Ex- KPMG Help Desk Analyst - JOB DESCRIPTION Established in 2006, CyberClan’s carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global...

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2 hours ago
Remote

Deal Desk Analyst Remote - Ontario, Canada (DNU)

Twilio
Hamilton

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a...

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2 hours ago

Senior RevOps Deal Desk Analyst

PointClickCare
Hamilton

A leading healthcare technology company in Canada is looking for a Senior Analyst to join its Deal Desk team. The Senior Analyst will be responsible for financial analysis and deal structuring for complex, non-standard commercial deals. This role requires strong analytical skills and the ability to provide clear recommendations to senior stakeholders. The successful candidate will work closely...

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2 hours ago

Remote Deal Desk Analyst

GitLab
Hamilton

A leading software company is seeking a Deal Desk Analyst to support its Sales and Revenue teams. The role involves analyzing and validating sales quotes, ensuring compliance with internal policies, and collaborating with cross-functional teams. Candidates should have strong Salesforce proficiency, analytical skills, and a keen attention to detail. This position is fully remote, providing an...

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2 hours ago

Deal Desk Analyst — Remote & CPQ Focus

Twilio
Hamilton

A leading communication company is seeking a remote Deal Desk Analyst based in Canada. This role is pivotal in supporting the sales team and ensuring efficient deal structuring. The ideal candidate will possess strong analytical skills, 2 years of experience in relevant fields, and be detail-oriented. The company offers competitive pay, generous time-off, and healthcare. If you are ready to make...

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2 hours ago
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