Help Desk Analyst jobs in L'Ancienne-Lorette, QC

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Remote

Remote Bilingual Help Desk Analyst (French/English)

Pet Valu
Montréal

A retail company in Canada is seeking a Bilingual Help Desk Analyst to provide customer support and technical assistance. This remote role based in New Brunswick requires strong problem-solving and customer service skills, along with proficiency in both English and French. Candidates should have a minimum of 1-2 years in help desk support, experience with hardware and software troubleshooting,...

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3 hours ago
Remote

Remote Help Desk Analyst - Microsoft 365 & IT Support

CyberClan
Montréal

A cyber security firm in Canada is seeking a Help Desk Analyst to deliver IT support to users and ensure smooth operations in a dynamic environment. This fully remote position requires hands-on experience in Microsoft 365 and excellent communication skills. Responsibilities include troubleshooting technical issues, managing support tickets, and collaborating with senior IT staff. The ideal...

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3 hours ago

Bilingual Tech Support Analyst – Remote/Help Desk

Rbc
Montréal

A leading financial institution in Toronto seeks a Tech Support Analyst to assist employees with technical needs. This position requires bilingualism in English and French, excellent communication skills, and previous customer service experience. The successful candidate will troubleshoot basic IT issues and ensure exemplary support for employees. This role offers a dynamic work-from-home...

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3 hours ago

Help Desk Specialist

Akkodis
Quebec

Must be available to work onsite in Ottawa. Only candidates who hold an active Secret Clearance will be considered. Being bilingual is an asset. Must have 5+ years of Help Desk experience. Job Description: Successful candidates will be providing various levels of IM/IT services to clients via telephone, Information Technology Service Management (ITSM) tools, and/or email. The Help Desk...

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3 days ago
Hybrid

Hybrid IT Pro: Help Desk & Field Tech — Remote-Ready

Power Recruitment
Montréal

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with...

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3 hours ago

Bilingual Tier I Help Desk Tech (EN/FR) - Remote

Digital Management Llc
Montréal

A technology solutions provider is seeking a Bilingual Tier I Help Desk Technician to provide end-user support remotely from Canada. The ideal candidate will be bilingual in English and French Canadian and will assist with inbound calls, chat support, and ticket resolution. This full-time role requires strong communication, organizational skills, and proficiency in technology. Experience in the...

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3 hours ago
Remote

Claims Processing Help Desk Associate

Treasure's Academy LLC
Montréal

Join our team as a Claims Processing Help Desk Associate, where your dedication to customer satisfaction and keen analytical skills will help streamline our claims processes. In this pivotal role, you will be the go-to expert for customers seeking assistance, ensuring every interaction is handled with professionalism and empathy. Your contributions will directly impact the overall claims...

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3 hours ago
Hybrid

Help Desk Technician II - Hybrid Support & Incident Mgmt

nugget.ai
Montréal

A leading company is seeking a Help Desk Technician to provide exceptional client support. This role involves managing technical issues, dispatching resources, and ensuring timely resolution of requests. Candidates should possess strong troubleshooting skills and be bilingual in English and French. A background in IT support and excellent communication abilities are essential for success in this...

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3 hours ago

Remote IT Help Desk Technician — Grow Your Career

Powergroup Resources
Montréal

A managed IT services provider is seeking a Level 1 Support Desk Technician in Vancouver. This full-time role involves providing technical support for various IT issues and ensuring client satisfaction. The ideal candidate will have a background in computer science and at least 3-5 years of technical support experience. This position offers a competitive salary between $55,000 - $65,000, along...

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3 hours ago
Hybrid

IT Help Desk Specialist – Hybrid On-Site Support

Queer Tech
Quebec

A leading insurance provider is seeking an IT Technical Advisor I to provide in-person technical support at the IT BAR in Quebec. You will diagnose issues, resolve incidents, and support users in a hybrid work model. Applicants should have a degree in IT and 1-2 years of relevant experience. This role requires bilingual skills in French and English, with a strong focus on customer service and...

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23 hours ago

Remote IT Help Desk & Client Support Specialist

Global Payments Inc.
Montréal

A leading payment processing company is seeking a Technical Support representative to assist clients with PC and server-related issues. The role involves logging problems, providing initial support, and ensuring service continuity. A High School Diploma and technical support experience are required. Candidates should possess strong problem-solving and communication skills. The position is...

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3 hours ago

IT Support Pro | Onsite & Remote Help Desk Expert

Bulletproof Networks Inc.
Montréal

A leading IT solutions provider in Red Deer, Canada, is seeking a Support Specialist to enhance client satisfaction through effective technology solutions. The ideal candidate will have experience in IT/MSP environments, supporting a range of systems including Microsoft Windows and Office 365. Responsibilities include configuring and deploying equipment, troubleshooting issues, and assisting with...

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3 hours ago
Hybrid

Bilingual Help Desk Agent – Hybrid/Remote Support

Jean Coutu
Montréal

Une entreprise de distribution recherche un·e Agent·e, centre d'assistance pour offrir un support client de qualité aux utilisateurs·rices du réseau à travers le Canada. Ce poste exige une autonomie et un excellent sens du service à la clientèle, ainsi qu'une maîtrise de Microsoft Office. Les candidats doivent également être bilingues, disponibles pour travailler en horaires variables. C'est une...

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3 hours ago

Technicien Help Desk Bilingue – Microsoft 365 & Windows 11

QSL
Quebec

Une entreprise clé de la chaîne d'approvisionnement recherche un Technicien D'assistance Informatique pour fournir un support informatique aux employés des terminaux portuaires au Canada. Le candidat idéal possède un DEP, DEC ou AEC en informatique et une expérience en diagnostic et maintenance. La maîtrise de Microsoft 365, Windows 11, ainsi que d'autres outils techniques est requise. Ce poste...

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3 hours ago

Technical Support Specialist (Temp) – 24/7 Help Desk

Intrado Life & Safety, Inc.
Quebec

A leading emergency services provider is seeking a Technical Customer Support representative in Capitale-Nationale, Quebec. This temporary role involves providing technical support, managing customer interactions, and troubleshooting issues. Candidates should have experience in customer service and a willingness to work flexible shifts in a 24/7 environment. The starting salary ranges between $20...

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3 days ago
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Remote Customer Experience & Sales Agent — Help Desk

The Sydney Call Centre
Montréal

Join a forward-thinking company that values your contributions and supports your growth! In this dynamic role, you will provide exceptional customer service, troubleshoot technical issues, and assist customers in managing their products and services. With a focus on excellence and innovation, this opportunity allows you to thrive in a fast-paced environment while building strong relationships...

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3 hours ago

(US) Senior Analyst, Revenue Operations - Deal Desk

PointClickCare
Montréal

The Deal Desk is a centralized, corporate Revenue Operations function responsible for governing non‑standard, high شعفر value commercial deals across PointClickCare. The team partners closely with Sales, Finance, Legal, and Executive Leadership to ensure pricing, billing, and contractual decisions balance customer flexibility with disciplined financial standards. This role operates as a senior...

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3 hours ago

Global Service Desk Analyst - Spanish Bilingual

Long View Systems
Montréal

Overview Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and...

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3 hours ago

Deal Desk Analyst - Canada

GitLab
Montréal

GitLab is an open‑core software company that develops the most comprehensive AI‑powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co‑create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations,...

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3 hours ago
Hybrid

Help Desk Analyst

CyberClan
Montréal

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from CyberClan Human Resources at Ex-Accenture, Ex-PwC, Ex- KPMG Help Desk Analyst - JOB DESCRIPTION Established in 2006, CyberClan’s carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global...

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3 hours ago
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