Help Desk Technician jobs in Edmonton, AB

Job Description - IT Help Desk Analyst - Computer Support Technician (54418) Job Number 54418 This posting is for one (1) Temporary, Full-Time position that may continue until March 1, 2027 The Information Technology Division requires one (1) Help Desk Analyst to provide first level/first point of contact IT support for the Edmonton Police Service. The successful candidate will exercise a...

A managed IT services provider is seeking a Level 1 Support Desk Technician in Vancouver. This full-time role involves providing technical support for various IT issues and ensuring client satisfaction. The ideal candidate will have a background in computer science and at least 3-5 years of technical support experience. This position offers a competitive salary between $55,000 - $65,000, along...

- Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Tasks Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...

Is this you? You are passionate about providing top-notch technical support and delivering outstanding customer service. As an IT Helpdesk Support Technician, your role is pivotal in ensuring smooth IT operations in a dynamic, fast-paced environment. This is not a system administrator position; it's a chance to be at the frontline of technical assistance, solving diverse challenges every...

The IT Helpdesk Technician is responsible for providing internal customer support to ensure that systems are effectively in place for the efficient operation of West Edmonton Mall. Primary Responsibilities - Providing 1st-level incident/request management support to end-users, with emphasis and focus on first call/level resolution. - Providing comprehensive support encompassing hardware,...

A technology solutions provider is seeking a Bilingual Tier I Help Desk Technician to provide end-user support remotely from Canada. The ideal candidate will be bilingual in English and French Canadian and will assist with inbound calls, chat support, and ticket resolution. This full-time role requires strong communication, organizational skills, and proficiency in technology. Experience in the...

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with...

About The Opportunity We operate in the industrial services and equipment-distribution sector, delivering technical products and field services to commercial and infrastructure customers across international markets. This is a remote-first role based in Canada supporting a distributed global workforce and field-service operations. Role IT Help Desk Manager (Remote, Canada) Responsibilities -...

If interested, please share your updated resume at **Title: Help Desk Analyst - Senior Duration: 13-month Maximum Extension Term (Months): 6 Work Location: ST, Edmonton, Alberta, CAN, T6H 5T6 Assignment Type: Onsite Must Have** - University degree in Information Technology (IT), Business Management or related discipline & 1 year Application Help Desk (HD) experience; - 2 years diploma in...

Client requires additional Help Desk Analysts to support the expanding Courts/Justices IT environment. The role provides operational backfill at the junior/intermediate level, enabling internal CTS staff to focus on service development and improvement initiatives. The Help Desk Analyst works directly with end users and external stakeholders to troubleshoot, resolve, document, and report...

A retail company in Canada is seeking a Bilingual Help Desk Analyst to provide customer support and technical assistance. This remote role based in New Brunswick requires strong problem-solving and customer service skills, along with proficiency in both English and French. Candidates should have a minimum of 1-2 years in help desk support, experience with hardware and software troubleshooting,...

A cyber security firm in Canada is seeking a Help Desk Analyst to deliver IT support to users and ensure smooth operations in a dynamic environment. This fully remote position requires hands-on experience in Microsoft 365 and excellent communication skills. Responsibilities include troubleshooting technical issues, managing support tickets, and collaborating with senior IT staff. The ideal...

Help Desk Analyst Scope: Court Technology Services (CTS) requires additional Help Desk resources to support the increasing Courts / Justices IT environment. These resources will provide backfill at the Junior / Intermediate level to allow the CTS staff to focus on service development and improvement initiatives. Project Name: Desktop Resource Enhancement Project Duties: Help Desk Analyst works...

Join our team as a Claims Processing Help Desk Associate, where your dedication to customer satisfaction and keen analytical skills will help streamline our claims processes. In this pivotal role, you will be the go-to expert for customers seeking assistance, ensuring every interaction is handled with professionalism and empathy. Your contributions will directly impact the overall claims...

An IT consulting firm is seeking a Service Desk Analyst to provide first-line support for IT-related incidents and service requests. Responsibilities include troubleshooting hardware and software issues, logging incidents, and assisting in onboarding processes. Candidates should have relevant education, certifications, and strong communication skills, with the ability to thrive in a team while...

Responsibilities - Providing world-class support for business customers in a call center environment - Using provided documentation and training to perform support of: - Desktops - Applications (Custom and standard) - Networking - Mobile devices - Telephony systems - Act as the liaison between the customer and other support teams to ensure timely resolution of customers'...

A leading IT solutions provider in Red Deer, Canada, is seeking a Support Specialist to enhance client satisfaction through effective technology solutions. The ideal candidate will have experience in IT/MSP environments, supporting a range of systems including Microsoft Windows and Office 365. Responsibilities include configuring and deploying equipment, troubleshooting issues, and assisting with...

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A municipal organization located in Edmonton is seeking an IT Help Desk Analyst to deliver top-notch customer service and technical support for the Edmonton Police Service. Responsibilities include diagnosing problems, documenting service processes, and maintaining support documentation. Candidates need a high school diploma or GED along with a relevant computer certificate and at least one year...

A leading technology company is seeking an IT Help Desk Manager to lead a remote support team. This role involves overseeing incident management, optimizing support processes, and ensuring operational excellence. Candidates should have strong leadership in remote settings, hands-on experience with ITSM platforms, and a solid grasp of ITIL practices. The role offers a flexible working environment...