Help Desk Analyst jobs in Edmonton, AB

Client requires additional Help Desk Analysts to support the expanding Courts/Justices IT environment. The role provides operational backfill at the junior/intermediate level, enabling internal CTS staff to focus on service development and improvement initiatives. The Help Desk Analyst works directly with end users and external stakeholders to troubleshoot, resolve, document, and report...

Keeran Networks is a rapidly growing Managed Services Provider headquartered in Edmonton. We have an excellent team, great work environment and wonderful clients to work with. We are currently seeking a full-time Help Desk Analyst to be based in our Edmonton office. As a Managed Services Provider, we tend to be exposed to more technologies than most internal IT positions, and we certainly...

Help Desk Analyst Scope: Court Technology Services (CTS) requires additional Help Desk resources to support the increasing Courts / Justices IT environment. These resources will provide backfill at the Junior / Intermediate level to allow the CTS staff to focus on service development and improvement initiatives. Project Name: Desktop Resource Enhancement Project Duties: Help Desk Analyst works...

A cyber security firm in Canada is seeking a Help Desk Analyst to deliver IT support to users and ensure smooth operations in a dynamic environment. This fully remote position requires hands-on experience in Microsoft 365 and excellent communication skills. Responsibilities include troubleshooting technical issues, managing support tickets, and collaborating with senior IT staff. The ideal...

An IT consulting firm is seeking a Service Desk Analyst to provide first-line support for IT-related incidents and service requests. Responsibilities include troubleshooting hardware and software issues, logging incidents, and assisting in onboarding processes. Candidates should have relevant education, certifications, and strong communication skills, with the ability to thrive in a team while...

If interested, please share your updated resume at Title: Help Desk Analyst - SeniorDuration: 13-monthMaximum Extension Term (Months): 6Work Location: ST, Edmonton, Alberta, CAN, T6H 5T6Assignment Type: OnsiteMust HaveUniversity degree in Information Technology (IT), Business Management or related discipline & 1 year Application Help Desk (HD) experience; 2 years diploma in IT, Business...

- Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 to 40 hours per week - Education: - Expérience: Education Bachelor's degree or equivalent experience Work site environment Education or training Work setting Computer hardware or software retailer/wholesalerFinancial technology (FinTech)Startup companyRelocation costs not covered by employerWilling to...

- Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Tasks Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with...

Join our team as a Claims Processing Help Desk Associate, where your dedication to customer satisfaction and keen analytical skills will help streamline our claims processes. In this pivotal role, you will be the go-to expert for customers seeking assistance, ensuring every interaction is handled with professionalism and empathy. Your contributions will directly impact the overall claims...

A managed IT services provider is seeking a Level 1 Support Desk Technician in Vancouver. This full-time role involves providing technical support for various IT issues and ensuring client satisfaction. The ideal candidate will have a background in computer science and at least 3-5 years of technical support experience. This position offers a competitive salary between $55,000 - $65,000, along...

Is this you? You are passionate about providing top-notch technical support and delivering outstanding customer service. As an IT Helpdesk Support Technician, your role is pivotal in ensuring smooth IT operations in a dynamic, fast-paced environment. This is not a system administrator position; it's a chance to be at the frontline of technical assistance, solving diverse challenges every...

A leading IT solutions provider in Red Deer, Canada, is seeking a Support Specialist to enhance client satisfaction through effective technology solutions. The ideal candidate will have experience in IT/MSP environments, supporting a range of systems including Microsoft Windows and Office 365. Responsibilities include configuring and deploying equipment, troubleshooting issues, and assisting with...

We have an exciting permanent, full-time opportunity for a Helpdesk Technician to join our IT team in Edmonton. Reporting directly to the Computer Network and Infrastructure (CNI) Manager, this role is key to delivering exceptional Tier-1 technical support to employees across the organization. The successful candidate will provide timely, professional assistance to resolve technical issues and...

Our valued Public Sector client requires a Senior Business Analyst to help develop and implement an enforcement and evidence management system for a large federal project. Must Have: Business Analysis certification (IIBA, PMI, etc.) Experience working within an Agile environment Experience working with a Case Management System (CMS) Experience working with Microsoft Power Platform Experience...

The Deal Desk is a centralized, corporate Revenue Operations function responsible for governing non‑standard, high شعفر value commercial deals across PointClickCare. The team partners closely with Sales, Finance, Legal, and Executive Leadership to ensure pricing, billing, and contractual decisions balance customer flexibility with disciplined financial standards. This role operates as a senior...

Location: Toronto, ON Canada; Edmonton, AB Canada; Calgary, AB Canada; Vancouver, British Columbia Canada Operating Sector: Information Services Position Title: Service Desk Analyst At Aecon, you can count on: - Safety Always. Our number one core value. If we can’t do it safely, we don’t do it at all. - Integrity. We lead by example, with humility and courage. - Accountability. We’re...

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A leading insurance provider in Edmonton seeks a Helpdesk Technician for a permanent, full-time position within their IT team. The role involves providing Tier-1 technical support, managing printers, and troubleshooting hardware/software issues. Candidates should have at least 2 years of experience in a corporate Helpdesk setting and a degree or diploma in Computer Science. The company offers...

Keeran Networks is a rapidly growing Managed Services Provider headquartered in Edmonton. We have an excellent team, great work environment and wonderful clients to work with. We are currently seeking a full-time Help Desk Analyst (Tier 2) to be based in our Edmonton office. As a Managed Services Provider, we tend to be exposed to more technologies than most internal IT positions, and we...