Manager Customer Service jobs in Canada

We are seeking a Bilingual (FR/EN) Customer Service Manager who will play a key role in supervising and developing a dynamic team. This position combines management, coaching, and strategic vision to ensure an outstanding customer experience and the smooth running of daily operations.The successful candidate will be the main point of contact for the West Montreal branch and will work closely with...

A leading entertainment provider is seeking a Manager of Corporate and Fulfillment Services in Toronto, Ontario. This mid-senior level position involves overseeing day-to-day operations, leading a high-performing team, and ensuring exceptional customer service. Applicants should have a post-secondary education in Business or related fields and a strong background in leadership and customer...

Process Lead Architect - Customer Service ManagementLocation: Toronto, ON, CA, M5C 3G7Job Type: PermanentWork Model: HybridReference code: 131184Primary Location: Toronto, ONAll Available Locations: Toronto, ONOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better...

A technology staffing company in Toronto seeks an experienced General Manager to oversee its AI Services business unit. The ideal candidate will lead the delivery of custom AI solutions and possess strong technical expertise in AI / ML. Responsibilities include serving as the Business Unit CEO and collaborating with clients to develop tailored solutions. This role requires over 7 years of...

A global technology company is seeking a Service Delivery Manager responsible for delivering high-quality support and maintenance services. This role involves ensuring customer satisfaction, managing service performance, and collaborating with internal teams. The ideal candidate has over 10 years of service delivery management experience, ITIL certification, and the ability to handle contract...

INCLUSIVENESS Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process. All employees are required to...

A retail company in Toronto is seeking a leadership team member for exceptional customer service and operational excellence. The role involves partnering with management, training and developing staff, and supporting daily operations. Ideal candidates will have a passion for service, business education, and supervisory experience. The position offers a comprehensive benefits program, a 10%...

As a Customer Service Manager at Walmart Canada in Ottawa, ON , you’ll be the welcoming face our customers see each time they visit our stores. You offer that helping hand and keep our shelves full of the great products that our customers want and expect so that they come back time after time. Working as a Customer Service Manager is a great way to develop your retail skills. You will...

An established industry player is seeking an Assistant Store Manager to lead a dynamic team and ensure exceptional customer service. This role involves managing store operations, developing team members, and driving sales through strategic initiatives. If you have a passion for customer engagement and a knack for leadership, this is the perfect opportunity to make a significant impact in a...

Customer Care and Service Delivery Manager As our Customer Care & Service Delivery Manager, you’ll lead the design and delivery of an exceptional customer journey from the very first enquiry to long-term residency. You’ll help us bring our values to life by ensuring every touchpoint reflects genuine care and hospitality. About Athena Care Homes: Athena Care Homes is an award winning,...

Overview Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect...

A leading sealing solutions provider based in Ontario is seeking a Customer Service Manager to lead a team of Customer Service Representatives. The successful candidate will oversee training, monitor team performance, and drive operational efficiency. With a minimum of 5 years in customer service management, this role requires strong proficiency in SAP and Microsoft Office. This is a crucial...

A multinational professional services firm in Toronto is seeking a Manager in the Marketing, Sales and Services Practice. This role involves managing operations for customer interactions and leading initiatives focused on service design and process excellence in the Banking and Wealth & Asset Management sectors. Candidates should have experience in these areas, alongside strong project management...

A leading financial institution in Yukon, Canada is seeking a Manager for Customer Experience. This role focuses on mentoring a team to ensure exceptional service, meeting customer demands, and complying with regulations. Strong organizational skills, a degree, and 3+ years of relevant experience are required. The position offers opportunities for development, alongside a comprehensive rewards...

A leading global consultancy in Toronto is looking for a Manager in the Marketing, Sales and Services Practice. This pivotal role involves client solutions focused on customer journey mapping, service design, and process excellence. You will manage operations related to customer interactions and lead transformation programmes. A competitive compensation package, including a salary range of...

Location Scarborough, ON / (Richmond Hill, ON, future site March 2026) Reports To Director of Supply Chain About TuxMat TuxMat is a Canadian automotive accessories company specializing in premium, vehicle-specific floor liners for the North American market. Our products are engineered with precision to deliver superior protection, fit, and aesthetics, and are sold directly to consumers who...

Senior Manager, Custom Development Services D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student‑centric experience – and deliver improved...

A global automotive group is seeking an experienced Aftersales/Service Manager in Peterborough. In this role, you will lead a team of automotive professionals, ensuring a high-performance culture and managing the service department's productivity. The ideal candidate should have a passion for customer satisfaction and the ability to motivate their team. The company offers a competitive salary and...

We are seeking a Bilingual (FR/EN) Customer Service Manager who will play a key role in supervising and developing a dynamic team. This position combines management, coaching, and strategic vision to ensure an outstanding customer experience and the smooth running of daily operations. The successful candidate will be the main point of contact for the West Montreal branch and will work closely...

We are seeking a Bilingual (FR/EN) Customer Service Manager who will play a key role in supervising and developing a dynamic team. This position combines management, coaching, and strategic vision to ensure an outstanding customer experience and the smooth running of daily operations. The successful candidate will be the main point of contact for the West Montreal branch and will work closely...