Technical Support jobs in Gatineau, QC

Empower customers through every answer, insight, and interaction.Join Acuity Insights as a Bilingual Technical Customer Support Representative supporting One45, a mature and trusted EdTech SaaS product used by medical and health science programs to run critical, high-stakes workflows across North America and internationally.One45 plays a central role in how institutions manage curriculum,...

We are looking for a Customer Success & Support Specialist to join our Customer Success team. This is a role suited to someone who already has hands‑on experience supporting customers in a technical environment and is ready to take on more ownership, complexity, and customer‑facing responsibility. Keys to success in this role will be curiosity, patience, technical capability, and a natural...

Intermediate Technical Support Representative Join to apply for the Intermediate Technical Support Representative role at N-able Why N-able At N-able, we’re not just helping businesses be secure —redefining what it means to be cyber resilient. Our end-to-end platform blends AI‑powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the...

A fast-growing SaaS company in Canada is seeking a Technical Support Specialist to join their team. This entry-level position focuses on providing technical support, troubleshooting customer queries, and collaborating on integration workflows. The ideal candidate is a recent graduate with a background in IT or computer science, strong problem-solving skills, and an eagerness to learn in a dynamic...

A leading tech solutions provider is seeking a Technical Support Engineer to enhance AI-driven customer resolutions. Applicants should have at least 3 years in technical support and solid coding abilities. Proficiency in advanced AI tools is essential. This full-time role demands proactive problem-solving and independent work. Compensation is $30 USD/hour, amounting to $60,000 USD/year. The...

Reference #: 8097 Location: Ottawa Type: Sub-contract Description: This posting is for an incorporated contract engagement and is not an employment position. Donna Cona Inc. is currently seeking a Technical Support Specialist, for one of our key government clients. Candidate MUST have the following: - A valid security clearance at the level of Enhanced Reliability; - A degree or equivalent...

Please note this role will work in an onsite environment. The successful candidate must be located near a Canadian Blood Services office site listed above and will be working onsite Monday - Friday. Overview Job category: Information technology Job posting ID: 8226 Employment status: Temporary full-time Position's anticipated start date: Position's anticipated end date: Classification: ...

IT & System Administration | Full Time | Job Id: 24778 Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting‑edge...

Senior Technical Support Specialist Teldio is looking for a highly skilled and experienced Senior Technical Support Specialist to lead the day‑to‑day operations of our Support team. In this role, you will serve as the primary escalation point for complex technical issues, guide team members in troubleshooting, and ensure our partners and customers receive exceptional service. You will combine...

Technical Support Engineer (L2) – Check Point Software Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real‑time needs and providing our cutting‑edge...

JSI is seeking a highly skilled and customer-focused IT Technical Support Specialist to join our team. This role is ideal for a troubleshooting rockstar who thrives in a fast-paced environment, is passionate about delivering exceptional support, and has a broad technical skillset. You will be the first line of defense for all incoming IT support requests, managing the help desk, monitoring...

Technical Support Specialist (Job Req # ) Job Description Posted Thursday, January 8, 2026 at 5:00 AM Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual...

Summary VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. We are the people...

Technical Support Engineer page is loaded## Technical Support Engineerlocations: Ottawa, CANtime type: Full timeposted on: Posted Todayjob requisition id: Summary:VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management...

Get AI-powered advice on this job and more exclusive features. #CareersThatKickSaas! TrueContext is looking for a skilled Technical Analyst who shares our passion for continuous improvement and can seize opportunities to make a positive difference. We are fast-paced and share a “can do” mindset, where everyone supports the common goal of customer experience. This isn’t your typical inbound...

Customer expectations are rising sharply while the support industry struggles with mounting complexity. Today's customers demand AI-driven, instant resolutions, yet most companies remain stuck in pilot mode and fail to deliver meaningful AI outcomes. The challenge is about to intensify. Projections suggest that by 2029, agentic systems will autonomously handle the majority of routine issues,...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Corfix Passionate about organizational management, people and administration Corfix is one of Canada’s fastest-growing SaaS companies in construction tech, specializing in job site management with a focus on safety, compliance, and efficiency. From digitizing safety forms to managing time cards,...

A technology company in Ottawa is looking for a Customer Success & Support Specialist to provide technical support and guidance to customers. The ideal candidate has 2+ years in technical support, excellent troubleshooting skills, and a commitment to customer satisfaction. Responsibilities include resolving technical issues, optimizing customer setups, and collaborating within teams. This role...

A leading technology firm is seeking an Intermediate Technical Support Representative in Ottawa. In this hybrid role, you will deliver high-quality support to partners via phone, email, and chat, utilizing your technical knowledge and problem-solving skills. Ideal candidates are proficient in Windows and Linux, have an understanding of networking protocols, and possess strong communication...

A leading tech firm in North America is seeking a Technical Support Engineer to provide advanced customer support. You will utilize your expertise to resolve complex issues that AI cannot handle, with a strong focus on improving AI systems. This full-time position offers $30 USD/hour, requires proficiency in coding and generative AI tools, and is a remote opportunity. Ideal candidates will have a...