Technical Support jobs

About Probewell Probewell Lab Inc. is a Quebec-based company specializing in the design, manufacturing, and commercialization of high-precision measurement instruments primarily intended for electric utilities. Recognized for the reliability, robustness, and quality of its products, Probewell supports customers worldwide with innovative solutions and high-level technical support. The Role We...

A leading sustainability solutions provider in Ottawa is seeking a Technical Support Architect. This senior-level role involves managing technical escalations, collaborating with Product and Engineering teams, and optimizing AI-driven customer support workflows. Candidates should have a Bachelor’s degree and 5-7 years of experience in technical support, preferably within SaaS environments. Join a...

A leading software solutions provider in Ottawa seeks a Technical Support Architect to deliver exceptional support experiences. You will handle complex customer issues, collaborate with product teams, and drive AI-driven support improvements. The ideal candidate has extensive technical support experience, strong analytical skills, and a bachelor's degree in a related field. This full-time role...

Trooh is a leading American media company, reaching millions of Gen Z consumers on their daily journey throughout their college years. We have transformed the landscape with the integration of data, insights, and digital into large‑scale, sought‑after locations. As leaders in audience targeting to 18‑24‑year‑olds, we have built scale and impact through our campus environments in over 1000+...

POSITION OVERVIEW: TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some...

The OpportunityNeilson Financial Services is seeking a high-calibre Technical Support Engineer to join our Technology Services team in Sydney. This role is for a proven problem‑solver and doer—someone who can operate independently, take ownership of issues end‑to‑end, and deliver great outcomes for customers without hand‑holding.You will be a key part of our Support Desk function, supporting...

A leading software monitoring company in Toronto seeks a Technical Support Manager to lead and mentor a team of Support Engineers. The ideal candidate will have over 8 years of experience in technical support or software engineering, and be adept in debugging code in languages like Python and JavaScript. Responsibilities include active participation in support requests and engaging with the...

We are looking for an enthusiastic and experienced Support Technical Lead to join our Vancouver Hub on a full time and permanent basis.The Support Technical Lead is a senior member of the Support team, responsible for overseeing technical support operations within Wētā FX’s studios, leading the delivery of a technical function. They also contribute to incident resolution, request and change...

A leading composites firm in Ontario is seeking a Technical Support Manager. In this role, you will support technical sales and market development efforts, leveraging your expertise in composite materials to drive growth. The ideal candidate has at least 2 years of experience in advanced composites manufacturing and possesses strong customer engagement skills. This position offers a salary range...

VXG is a global cloud video surveillance company that simplifies video management and enables scalable systems cost-effectively. Serving Systems Integrators, Security, Access Control, AI, Video Monitoring, Telecom, and SaaS companies with over 150,000 cameras connected, VXG offers a true, open cloud platform for integration with other solutions or building new services. The platform is fully...

About SentryBad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend...

Customer expectations are rising sharply while the support industry struggles with mounting complexity. Today's customers demand AI-driven, instant resolutions, yet most companies remain stuck in pilot mode and fail to deliver meaningful AI outcomes. The challenge is about to intensify. Projections suggest that by 2029, agentic systems will autonomously handle the majority of routine issues,...

Senior Application Support Analyst with PEGA technical knowledge Join to apply for the Senior Application Support Analyst with PEGA technical knowledge role at J&M GroupSenior Application Support Analyst with PEGA technical knowledge 3 days ago Be among the first 25 applicantsJoin to apply for the Senior Application Support Analyst with PEGA technical knowledge role at J&M GroupJob...

Join us in reshaping the $26 billion branded merchandise industry. commonsku is revolutionizing promotional products through our platform, which empowers distributors with a Connected Workflow for seamless project management, quoting, ordering, and collaboration with clients and suppliers.We are a remote-first, community-driven team focused on elevating our customers and the industry. Our core...

Join to apply for the Bilingual Technical Support Supervisor role at BD 19 hours ago Be among the first 25 applicants Join to apply for the Bilingual Technical Support Supervisor role at BD the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion...

Begin your Composites One career today!Position Overview:As a Technical Support Manager, you will be responsible for supporting technical sales and market development efforts within the advanced composites industry. The position combines technical expertise with strategic marketing and customer engagement to drive growth in targeted market segments. The ideal candidate should have a strong...

A technology firm is seeking a remote Technical Support Engineer to provide AI-enhanced customer support. You will investigate complex issues, diagnose failures, and use AI to expedite solutions. Candidates must have at least 3 years of technical support experience and be proficient in generative AI tools. This full-time position offers a salary of $60,000 USD/year and requires candidates to be...

Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office 1-3 days a...

Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce...

A tech company in Ottawa is searching for a Technical Support Architect. This senior-level role focuses on providing exceptional support for customers and suppliers, managing escalations, and collaborating with engineering and product teams. Candidates should possess a degree in Computer Science and 5-7 years experience with a strong emphasis on technical support in SaaS environments. The...