Technical Support jobs in British Columbia

We are looking for an enthusiastic and experienced Support Technical Lead to join our Vancouver Hub on a full time and permanent basis. The Support Technical Lead is a senior member of the Support team, responsible for overseeing technical support operations within Wētā FX’s studios, leading the delivery of a technical function. They also contribute to incident resolution, request and change...

A leading legal technology company is looking for a Senior Technical Escalations Agent to enhance their Customer Support team. This role requires expertise in troubleshooting and backend monitoring tools, strong communication skills, and a proven ability to manage customer escalations effectively. The position offers a hybrid work environment and competitive salary, ensuring team members thrive...

About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love—instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with...

A regional procurement unit in British Columbia is seeking a Field-Based Technical Support Officer to provide expertise and relationship management. Your responsibilities will include delivering support services, validating compliance on-site, and building strong client relationships. The ideal candidate will have a degree in a relevant field and experience in construction project management....

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

A growing HVAC firm in Surrey is seeking a technically sharp Account Manager to support their HVAC & Residential Ventilation division. You will handle quotes, troubleshoot HVAC issues, and collaborate with engineering and sales. The ideal candidate should have 2–5 years of experience in the HVAC industry, strong communication skills, and be comfortable with Excel and CRM systems. A competitive...

A leading dental software company in Surrey is seeking a Team Lead, Technical Analyst for a 12-month contract. This hybrid role involves leading a team of Technical Support Analysts, managing projects, and ensuring high-quality customer service. Ideal candidates will have 5+ years in technical project management and a strong customer-facing background, with experience in coaching and mentoring...

Senior Technical Support Engineer – Green Technologies (Photovoltaic Solutions) 491024 Smart Infrastructure Customer Services Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a...

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission‑driven approach, and customer‑focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture...

Henry Schein One (HSOne) is the global leader in dental management, analytics,communicationand marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. Most importantly, dental professionals...

Fortinet is looking for an experienced technical support Specialist to join our Burnaby, BC office to provide exceptional customer service and technical help for our loyal customers. The candidate would join our support team that specializes in supporting the following Centralized Management & SOC Solutions from Fortinet: FortiAnalyzer -- Centralized Logging & Reporting FortiManager --...

Must reside on the East Coast. At Everbridge, our mission is to keep people safe and organizations running. As a Technical Support Engineer, you will be on the front lines supporting customers who rely on Everbridge’s life‑saving technology every day. You will help troubleshoot complex technical issues, provide timely solutions, and ensure every interaction delivers the highest level of customer...

Technical Support Specialist (Tier 1,2,3 | Managed Services) Hybrid: Home + Field + Occasional Office Location: Langley to Abbottsford Full-Time | Permanent A growing technology services firm in the Lower Mainland is hiring a Tier 2 Technical Support Specialist to support a diverse managed services client base across the Fraser Valley. This hybrid role blends remote troubleshooting, onsite...

- Education: Secondary (high) school graduation certificate - Experience: Experience an asset Tasks Respond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by...

- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years Work setting Manufacture Tasks Report on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...

An innovative AI customer service company seeks a seasoned support professional to enhance customer advocacy and manage technical support in a remote setting. The ideal candidate should possess deep technical acumen, experience in SaaS, PaaS, or AI environments, and the ability to navigate ambiguity while driving customer success. Embrace this opportunity to contribute to a pioneering team...

A leading AI customer service company in Canada is seeking a Senior Technical Support Specialist. You will leverage your extensive experience to resolve complex client issues, mentor team members, and collaborate with engineering to enhance service delivery. The ideal candidate has over 6 years in technical support, proficient in RESTful APIs and debugging tools. The company offers unlimited...

South West Procurement Alliance (SWPA) is one of five regional business units within LHC Procurement Group (LHCPG). We work with local authorities, social landlords and public sector bodies to deliver compliant, efficient and value-for-money procurement solutions that improve homes, buildings and communities. This is a field-based role that combines technical expertise, relationship management...

A leading AI customer service company is seeking a seasoned support professional to resolve complex client issues and mentor the Tier I team. The ideal candidate has at least 6 years in technical support, supporting SaaS products, and is proficient in troubleshooting APIs. This role offers unlimited vacation, comprehensive benefits, and the option to work remotely or in person. Join us at the...