Technical Support jobs in Ontario

A leading sustainability solutions provider in Ottawa is seeking a Technical Support Architect. This senior-level role involves managing technical escalations, collaborating with Product and Engineering teams, and optimizing AI-driven customer support workflows. Candidates should have a Bachelor’s degree and 5-7 years of experience in technical support, preferably within SaaS environments. Join a...

Hybrid Work Model At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office 1-3 days a...

Trooh is a leading American media company, reaching millions of Gen Z consumers on their daily journey throughout their college years. We have transformed the landscape with the integration of data, insights, and digital into large‑scale, sought‑after locations. As leaders in audience targeting to 18‑24‑year‑olds, we have built scale and impact through our campus environments in over 1000+...

The OpportunityNeilson Financial Services is seeking a high-calibre Technical Support Engineer to join our Technology Services team in Sydney. This role is for a proven problem‑solver and doer—someone who can operate independently, take ownership of issues end‑to‑end, and deliver great outcomes for customers without hand‑holding.You will be a key part of our Support Desk function, supporting...

A leading software monitoring company in Toronto seeks a Technical Support Manager to lead and mentor a team of Support Engineers. The ideal candidate will have over 8 years of experience in technical support or software engineering, and be adept in debugging code in languages like Python and JavaScript. Responsibilities include active participation in support requests and engaging with the...

A leading composites firm in Ontario is seeking a Technical Support Manager. In this role, you will support technical sales and market development efforts, leveraging your expertise in composite materials to drive growth. The ideal candidate has at least 2 years of experience in advanced composites manufacturing and possesses strong customer engagement skills. This position offers a salary range...

VXG is a global cloud video surveillance company that simplifies video management and enables scalable systems cost-effectively. Serving Systems Integrators, Security, Access Control, AI, Video Monitoring, Telecom, and SaaS companies with over 150,000 cameras connected, VXG offers a true, open cloud platform for integration with other solutions or building new services. The platform is fully...

About SentryBad software is everywhere, and we’re tired of it. Sentry is on a mission to help developers write better software faster so we can get back to enjoying technology.With more than $217 million in funding and 100,000+ organizations that believe we’re on to something, we're building performance and error monitoring tools that help companies like Disney, Microsoft, and Atlassian spend...

Customer expectations are rising sharply while the support industry struggles with mounting complexity. Today's customers demand AI-driven, instant resolutions, yet most companies remain stuck in pilot mode and fail to deliver meaningful AI outcomes. The challenge is about to intensify. Projections suggest that by 2029, agentic systems will autonomously handle the majority of routine issues,...

Senior Application Support Analyst with PEGA technical knowledge Join to apply for the Senior Application Support Analyst with PEGA technical knowledge role at J&M GroupSenior Application Support Analyst with PEGA technical knowledge 3 days ago Be among the first 25 applicantsJoin to apply for the Senior Application Support Analyst with PEGA technical knowledge role at J&M GroupJob...

Join us in reshaping the $26 billion branded merchandise industry. commonsku is revolutionizing promotional products through our platform, which empowers distributors with a Connected Workflow for seamless project management, quoting, ordering, and collaboration with clients and suppliers.We are a remote-first, community-driven team focused on elevating our customers and the industry. Our core...

Job Title: Technical Support Consultant 2 Location: Hybrid to Ottawa office. Open to Toronto and Vancouver. Pay Range: $25-$35/hr Duration: 7 months Company Our client, a Fortune 500 Software Organization, is seeking a Technical Support Consultant 2 to join their team. Duties - Provide technical support and product guidance to customers, partners, and others involved in developing...

Technical Support Engineer – Technology Services (Toronto)Join to apply for the Technical Support Engineer – Technology Services (Toronto) role at Neilson Financial Services .The OpportunityNeilson Financial Services is seeking a high‑calibre Technical Support Engineer to join our Technology Services team in Sydney. This role is for a proven problem‑solver and doer—someone who can operate...

A SaaS company in Toronto is looking for a Technical Support Manager to oversee their support function. The role involves leading a team, managing technical issues, and collaborating with cross-functional teams. The ideal candidate will have extensive experience in technical support and SaaS environments. This position offers a salary range of CA$95,000 – CA$110,000, with a remote-first culture...

Begin your Composites One career today!Position Overview:As a Technical Support Manager, you will be responsible for supporting technical sales and market development efforts within the advanced composites industry. The position combines technical expertise with strategic marketing and customer engagement to drive growth in targeted market segments. The ideal candidate should have a strong...

A technology firm is seeking a remote Technical Support Engineer to provide AI-enhanced customer support. You will investigate complex issues, diagnose failures, and use AI to expedite solutions. Candidates must have at least 3 years of technical support experience and be proficient in generative AI tools. This full-time position offers a salary of $60,000 USD/year and requires candidates to be...

A multinational digital insurance leader is seeking a Technical Support Engineer to join the Technology Services Team. This role requires a proven problem-solver to support business-critical applications and workplace systems. Key responsibilities include handling support tickets, troubleshooting across Microsoft services, and improving system reliability. Candidates should have experience in...

A tech company in Ottawa is searching for a Technical Support Architect. This senior-level role focuses on providing exceptional support for customers and suppliers, managing escalations, and collaborating with engineering and product teams. Candidates should possess a degree in Computer Science and 5-7 years experience with a strong emphasis on technical support in SaaS environments. The...

Company Description Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability. We are proud to announce...

A leading software solutions provider in Ottawa seeks a Technical Support Architect to deliver exceptional support experiences. You will handle complex customer issues, collaborate with product teams, and drive AI-driven support improvements. The ideal candidate has extensive technical support experience, strong analytical skills, and a bachelor's degree in a related field. This full-time role...