Technical Support jobs in Moncton, NB

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Technical Support Representative - Bilingual

Vecima Networks Inc.
Moncton

Technical Support Representative - Bilingual 2 days ago Be among the first 25 applicants Vecima Networks is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in...

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3 hours ago

Technical Support Engineer

Everbridge
Moncton

Must reside on the East Coast. At Everbridge, our mission is to keep people safe and organizations running. As a Technical Support Engineer, you will be on the front lines supporting customers who rely on Everbridge’s life‑saving technology every day. You will help troubleshoot complex technical issues, provide timely solutions, and ensure every interaction delivers the highest level of customer...

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3 hours ago

AI-Augmented Technical Support Engineer

Crossover
Moncton

A leading tech solutions provider is seeking a Technical Support Engineer to enhance AI-driven customer resolutions. Applicants should have at least 3 years in technical support and solid coding abilities. Proficiency in advanced AI tools is essential. This full-time role demands proactive problem-solving and independent work. Compensation is $30 USD/hour, amounting to $60,000 USD/year. The...

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3 hours ago
Hybrid

Technical Support Manager

Flexera
Moncton

Technical Support Manager page is loaded## Technical Support Managerremote type: Remotelocations: Home-Canadatime type: Full timeposted on: Posted Yesterdayjob requisition id: 16632Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO),...

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3 hours ago

Senior Technical Support Engineer - AI SaaS (Remote)

ada.cx
Moncton

A leading AI customer service company is seeking a seasoned support professional to resolve complex client issues and mentor the Tier I team. The ideal candidate has at least 6 years in technical support, supporting SaaS products, and is proficient in troubleshooting APIs. This role offers unlimited vacation, comprehensive benefits, and the option to work remotely or in person. Join us at the...

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3 hours ago
Remote

Technical Support Engineer

Promote Project
Moncton

Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI...

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3 hours ago
No Experience Hybrid

Technical Support & Integrations Specialist (Hybrid/Remote)

Corfix
Moncton

A fast-growing SaaS company in Canada is seeking a Technical Support Specialist to join their team. This entry-level position focuses on providing technical support, troubleshooting customer queries, and collaborating on integration workflows. The ideal candidate is a recent graduate with a background in IT or computer science, strong problem-solving skills, and an eagerness to learn in a dynamic...

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3 hours ago

Remote Technical Support Specialist (Customer Care)

BIS Safety Software
Moncton

A dynamic software company located in Toronto is seeking a Customer Service Representative to provide remote technical support and outstanding service. The ideal candidate has at least 2 years of customer service experience, strong computing skills, and enjoys helping users solve problems. Responsibilities include handling customer inquiries and training users on software. This position offers a...

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3 hours ago

Technical Support Specialist

OpsLevel
Moncton

About OpsLevel OpsLevel is the leading internal developer portal designed to help engineering teams build, ship, and maintain software better than ever. We believe that developer portals are a critical part of a great developer experience. With customers like Duolingo, Okta, Keller Williams, and Hootsuite, we know that the best businesses in the world prioritize a great developer experience in...

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3 hours ago

Remote Technical Support Manager — Lead L3 & SLA Excellence

Php-Jobs
Moncton

A leading tech company is seeking a Technical Support Manager to oversee the support function and lead a team of engineers in Toronto. This remote-first role involves managing complex escalations, enhancing processes, and ensuring high-quality customer service. The ideal candidate should have strong leadership skills and 7+ years in software development, along with technical expertise in various...

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3 hours ago

Technical Support Engineering Manager

commonsku
Moncton

Join to apply for the Technical Support Manager role at commonsku. Our platform empowers branded merch distributors to work smarter — managing projects, building quotes, placing orders, and collaborating with clients and suppliers seamlessly through the power of the Connected Workflow. About the Role We’re growing — and we’re hiring a Technical Support Manager to lead and elevate our support...

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3 hours ago

Technical Support Specialist Vancouver (Remote)

MaintainX, Inc.
Moncton

MaintainX is the world's leading mobile‑first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and...

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3 hours ago

Bilingual Technical Support Analyst (French/English)

SearchLabs
Moncton

Bilingual Technical Support Analyst (French/English) Join to apply for the Bilingual Technical Support Analyst (French/English) role at SearchLabs Role: Technical Bilingual (French/English) Support Analyst – Level 1/2 Type: Full-time Location: Mississauga Environment: Remote You will be working in a second‑line technical support role responsible for providing first/second‑level technical...

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3 hours ago
Remote

Technical Support Analyst

Kinaxis
Moncton

Join to apply for the Technical Support Analyst role at Kinaxis. About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis. In 1984, we started...

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3 hours ago
Hybrid

L1 Senior Technical Support Specialist

Samsara
Moncton

Get AI‑powered advice on this job and more exclusive features. This range is provided by Samsara. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$54,400.00/yr - CA$70,400.00/yr About the role Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations that depend on...

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3 hours ago
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Remote

Remote Technical Support Specialist (SaaS & Ecommerce)

Smile Inc.
Moncton

A leading ecommerce support company is seeking a Technical Support Specialist to provide high-quality, empathetic technical support to ecommerce merchants. This fully remote position requires over 5 years of technical support experience, especially in the Shopify ecosystem. The ideal candidate enjoys problem-solving and working collaboratively to enhance customer experiences. Offering a...

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3 hours ago
Remote

Technical Support Manager / 14 hours ago

Php-Jobs
Moncton

Join us in reshaping the $26 billion branded merchandise industry. commonsku is revolutionizing promotional products through our platform, which empowers distributors with a Connected Workflow for seamless project management, quoting, ordering, and collaboration with clients and suppliers. We are a remote-first, community-driven team focused on elevating our customers and the industry. Our core...

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3 hours ago

Remote Global Technical Support Manager - FinOps & Cloud

Flexera
Moncton

A leading SaaS technology firm in Canada seeks a Technical Support Manager to guide a team of engineers, ensuring exceptional B2B customer support in cloud infrastructure and financial operations. Ideal candidates will possess leadership experience and a strong focus on customer satisfaction. The role demands an innovative approach to problem-solving and a solid background in cloud technologies,...

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3 hours ago

Technical Support Engineer (East Coast)

Everbridge
Moncton

A technology firm is seeking a Technical Support Engineer on the East Coast to support customers using their products. In this role, you will troubleshoot technical issues and ensure high customer satisfaction. Candidates need 2+ years of technical, customer-facing experience, a BS/BA degree, and strong problem-solving skills. The estimated salary ranges from $50,000 to $56,000 CAD. This position...

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3 hours ago

Remote Technical Support Operations Lead

Flexera
Moncton

A leading technology company is looking for a Technical Support Operations Lead. This role focuses on enhancing customer experience by improving processes and driving efficiencies. Candidates should have a strong background in operations or technical support, with familiarity in using various tools like Salesforce.com and Atlassian products. The position requires excellent communication skills...

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3 hours ago
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