Technical Support jobs in New Brunswick

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced. Consult user guides, technical manuals, and other documents to research and implement solutions. Reproduce, diagnose, and resolve technical problems encountered by users. Provide advice and training to users in response to identified difficulties. Provide...

Must reside on the East Coast. At Everbridge, our mission is to keep people safe and organizations running. As a Technical Support Engineer, you will be on the front lines supporting customers who rely on Everbridge’s life‑saving technology every day. You will help troubleshoot complex technical issues, provide timely solutions, and ensure every interaction delivers the highest level of customer...

Technical Support Analyst – Millennium Computer Systems Limited Canada Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1...

Technical Support Representative - Bilingual 2 days ago Be among the first 25 applicants Vecima Networks is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in...

The Opportunity Business at Flexspring is booming. More companies are turning to automations to streamline HR processes and require Flexspring’s data integration connectors. We need to hire another experienced Technical Support Engineer to join our technical all-star team to be on the front lines supporting clients with their support cases. Do you love the following things? - Creative...

Visualization Technical Support Specialist About CoLab At CoLab, we want to help mechanical engineering teams bring life-changing products to market years sooner. CoLab is a cloud based platform for engineering design review. We make it easy for subject matter experts (SMEs) across your business to access, evaluate, and comment on 2D drawings and 3D models. Our built-in AI peer checker,...

A global technology company in Quebec is seeking a Technical Support Specialist to provide guidance and support to both business and customers. Responsibilities include troubleshooting serialization and tracking solutions, ensuring the integrity of both hardware and software, and managing customer communications. Ideal candidates should have a DEC in engineering or related fields, be bilingual in...

An innovative AI customer service company seeks a seasoned support professional to enhance customer advocacy and manage technical support in a remote setting. The ideal candidate should possess deep technical acumen, experience in SaaS, PaaS, or AI environments, and the ability to navigate ambiguity while driving customer success. Embrace this opportunity to contribute to a pioneering team...

🚀 About the Role: Technical Support Manager We’re growing — and we’re hiring a Technical Support Manager to lead and elevate our technical support function at commonsku. As a player‑coach, you'll manage the L3 support function, which includes technical support engineers and specialists, while also rolling up your sleeves to dive into complex issues yourself. You’ll oversee the systems,...

Here at Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to...

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Support Engineer. In this role, you will leverage your technical expertise to resolve complex client support issues, collaborating across teams to ensure client satisfaction. You'll contribute to improving internal processes and documentation while mentoring junior team members. Your...

Reporting to the Vice President of Customer Solutions, the Technical Support Engineer will resolve client issues via email, phone, and video while proactively finding ways to prevent future issues through proactive support and monitoring. We’re looking for a creative problem-solver with a client-first mindset who thrives on collaboration, but can also excel independently. If you’re motivated by...

A leading technology firm in Canada is seeking a motivated Technical Support Specialist to join their remote team. The successful candidate will deliver top-notch customer support, resolving technical issues swiftly and effectively. Required skills include experience with technical troubleshooting in SaaS platforms and excellent communication abilities. The role fosters a collaborative...

Technical Support Manager – commonsku Join to apply for the Technical Support Manager role at commonsku. This range is provided by commonsku. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$95,000.00/yr - CA$110,000.00/yr 🌟 Ready to help reshape a $26B industry and build the future of branded merch? commonsku is...

A technology firm is seeking a remote Technical Support Engineer to provide AI-enhanced customer support. You will investigate complex issues, diagnose failures, and use AI to expedite solutions. Candidates must have at least 3 years of technical support experience and be proficient in generative AI tools. This full-time position offers a salary of $60,000 USD/year and requires candidates to be...

Hextom is a SaaS (Software-as-a-Service) company based in North York, ON. We provide a set of software to enable e-commerce business to grow sales and save time on store management. Our increasing set of software is ranging from customer engagement, SEO/conversion optimization to inventory management, store automation. Our goal is to provide a suite of software for e-commerce businesses of all...

Technical Support Operations Lead page is loaded## Technical Support Operations Leadremote type: Remotelocations: Home-Canadatime type: Full timeposted on: Posted Todayjob requisition id: 16637Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization...

A leading technology service provider is seeking a Technical Customer Support Specialist for a remote position. The ideal candidate will deliver exceptional customer service and support for a SaaS platform, particularly for cash processing operations. Fluency in English and Spanish is required. This full-time role offers a competitive salary between $70,000 - $85,000 AUD, along with benefits...

A healthcare IT integration company is seeking a Technical Support Engineer to resolve client issues through various communication channels. The ideal candidate is a creative problem-solver with knowledge in programming languages and systems networking. Responsibilities include taking full ownership of customer issues, providing exceptional support, and assisting in client setup. This role offers...

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.Consult user guides, technical manuals, and other documents to research and implement solutions.Reproduce, diagnose, and resolve technical problems encountered by users.Provide advice and training to users in response to identified difficulties.Provide business...