Technical Support Specialist jobs in Ottawa, ON

We are looking for a Customer Success & Support Specialist to join our Customer Success team. This is a role suited to someone who already has hands‑on experience supporting customers in a technical environment and is ready to take on more ownership, complexity, and customer‑facing responsibility. Keys to success in this role will be curiosity, patience, technical capability, and a natural...

Senior Technical Support Specialist Teldio is looking for a highly skilled and experienced Senior Technical Support Specialist to lead the day‑to‑day operations of our Support team. In this role, you will serve as the primary escalation point for complex technical issues, guide team members in troubleshooting, and ensure our partners and customers receive exceptional service. You will combine...

JSI is seeking a highly skilled and customer-focused IT Technical Support Specialist to join our team. This role is ideal for a troubleshooting rockstar who thrives in a fast-paced environment, is passionate about delivering exceptional support, and has a broad technical skillset. You will be the first line of defense for all incoming IT support requests, managing the help desk, monitoring...

Technical Support Specialist (Job Req # ) Job Description Posted Thursday, January 8, 2026 at 5:00 AM Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual...

A fast-growing SaaS company in Canada is seeking a Technical Support Specialist to join their team. This entry-level position focuses on providing technical support, troubleshooting customer queries, and collaborating on integration workflows. The ideal candidate is a recent graduate with a background in IT or computer science, strong problem-solving skills, and an eagerness to learn in a dynamic...

Reference #: 8097 Location: Ottawa Type: Sub-contract Description: This posting is for an incorporated contract engagement and is not an employment position. Donna Cona Inc. is currently seeking a Technical Support Specialist, for one of our key government clients. Candidate MUST have the following: - A valid security clearance at the level of Enhanced Reliability; - A degree or equivalent...

A leading technology company in Regina is seeking a Technical Support Specialist to provide first-level technical support for IT systems and end-users. The role involves troubleshooting hardware and software issues, monitoring operations, and maintaining production reports. Ideal candidates will have extensive experience in technical support, proficiency in Windows OS, and relevant technical...

Visualization Technical Support Specialist About CoLab At CoLab, we want to help mechanical engineering teams bring life-changing products to market years sooner. CoLab is a cloud based platform for engineering design review. We make it easy for subject matter experts (SMEs) across your business to access, evaluate, and comment on 2D drawings and 3D models. Our built-in AI peer checker,...

A leading technology firm in Canada is seeking a motivated Technical Support Specialist to join their remote team. The successful candidate will deliver top-notch customer support, resolving technical issues swiftly and effectively. Required skills include experience with technical troubleshooting in SaaS platforms and excellent communication abilities. The role fosters a collaborative...

A leading technology service provider is seeking a Technical Customer Support Specialist for a remote position. The ideal candidate will deliver exceptional customer service and support for a SaaS platform, particularly for cash processing operations. Fluency in English and Spanish is required. This full-time role offers a competitive salary between $70,000 - $85,000 AUD, along with benefits...

Who we are At SuiteSpot, we are a PropTech company on a mission to transform how residential real estate is managed and operated at scale. Our award-winning SuiteSpot Maintenance and Capital SaaS solutions help our customers operate at scale by combining cutting-edge technology, enterprise support, and development agility in a best-in-class offering that we have come to be known for. From day...

A leading meeting management solutions provider seeks a Software Support Specialist Tier 2 in Canada. You will provide advanced technical support, troubleshoot issues, and document solutions while collaborating across teams. With over 5 years of SaaS support experience, strong communication skills, and a customer-focused approach, you'll ensure high-quality service delivery. Join a company that...

We are seeking a Technical Specialist, Customer Service, who will be responsible for providing direct assistance, mainly by email and telephone, to all internal and external D-BOX customers, making recommendations for continuous product improvement, participating in the design and development of various management tools, and developing standard processes for customer service. Your mission -...

A leading workflow management platform is seeking a Technical Support Specialist to provide exceptional customer support. In this role, you will manage customer inquiries, troubleshoot issues, and document feature requests. The ideal candidate will have 1–3 years of experience in a SaaS or B2B environment and proficiency in ticketing software. This position offers competitive salary, equity...

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with...

MaintainX is the world's leading mobile‑first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and...

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Corfix Passionate about organizational management, people and administration Corfix is one of Canada’s fastest-growing SaaS companies in construction tech, specializing in job site management with a focus on safety, compliance, and efficiency. From digitizing safety forms to managing time cards,...

About OpsLevel OpsLevel is the leading internal developer portal designed to help engineering teams build, ship, and maintain software better than ever. We believe that developer portals are a critical part of a great developer experience. With customers like Duolingo, Okta, Keller Williams, and Hootsuite, we know that the best businesses in the world prioritize a great developer experience in...

A technology company in Ottawa is looking for a Customer Success & Support Specialist to provide technical support and guidance to customers. The ideal candidate has 2+ years in technical support, excellent troubleshooting skills, and a commitment to customer satisfaction. Responsibilities include resolving technical issues, optimizing customer setups, and collaborating within teams. This role...

A fast-growing SaaS company in Canada is seeking a Technical Support Specialist to join their team. This entry-level position focuses on providing technical support, troubleshooting customer queries, and collaborating on integration workflows. The ideal candidate is a recent graduate with a background in IT or computer science, strong problem-solving skills, and an eagerness to learn in a dynamic...